Candidate Experience Archives - Leoforce Recruiting AI Technology Thu, 24 Jul 2025 18:05:53 +0000 en-US hourly 1 https://wordpress.org/?v=6.8.2 https://leoforce.com/wp-content/uploads/2025/02/cropped-favicon-32x32.png Candidate Experience Archives - Leoforce 32 32 Why Job Descriptions Still Matter in 2025 — And How to Get Them Right https://leoforce.com/blog/why-job-descriptions-still-matter-in-2025-and-how-to-get-them-right/ Thu, 24 Jul 2025 18:04:23 +0000 https://leoforce.com/?p=17623 Why Job Descriptions Are More Strategic Than Ever  In today’s hyper-competitive labor market, job descriptions are more than just a formality; they’re a frontline asset in your hiring arsenal. A strong job description can sharpen your employer brand, attract qualified talent, and align internal teams. With nearly 62% of employers receiving unqualified applications and 25% ...

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Why Job Descriptions Are More Strategic Than Ever 

In today’s hyper-competitive labor market, job descriptions are more than just a formality; they’re a frontline asset in your hiring arsenal. A strong job description can sharpen your employer brand, attract qualified talent, and align internal teams. With nearly 62% of employers receiving unqualified applications and 25% revising job posts after publishing, clarity is no longer optional; it’s essential. 

Data-backed job descriptions signal market awareness and professionalism. When titles, benefits, and qualifications reflect real-time industry trends, you’re more likely to draw serious, aligned candidates. Market intelligence isn’t a “nice-to-have, it’s your hiring edge. 

Why a Strong Job Description Still Matters in 2025 

Impact on Talent Attraction 

Applicants are savvier than ever. They research salaries, benefits, remote flexibility, and culture before they even hit “Apply.” In fact, 59% of job postings on Indeed now advertise at least one benefit, up from under 40% in January 2020—demonstrating employers recognize candidates care about benefits at first glance. A job description that clearly defines the opportunity and appeals to values, like diversity and flexibility, improves your inbound funnel. 

Employer Brand & DEI Alignment 

Every job description you post is more than a list of responsibilities. It’s a public reflection of your culture, values, and commitment to people. Today’s job seekers don’t just want a paycheck. They want purpose, belonging, and a workplace where they can envision themselves thriving. 

A thoughtfully written job description gives candidates a glimpse into what it’s really like to work with you. When you use inclusive, welcoming language and clearly articulate your diversity initiatives, remote flexibility, and growth opportunities, you’re not just checking boxes. You’re telling a story. A story that says, “You belong here.” 

Legal Compliance and Internal Alignment 

Poorly written descriptions can spark compliance issues or internal confusion. They must align with federal and state laws, particularly around pay transparency and accessibility. 

Legal Requirements That Influence Job Descriptions 

Pay Transparency Laws 

In 2025, ADP reported that these U.S. states and localities require pay ranges in job postings:
California, Colorado, Connecticut, District of Columbia, Hawaii, Illinois, Maryland, Massachusetts, Minnesota, Nevada, New Jersey (and local areas), New York (and local areas), Ohio (local), Rhode Island, Vermont, Washington. 

Tip: Always include the salary range and explain variables like location or experience. 

ADA (Americans with Disabilities Act) 

Descriptions must distinguish essential vs. non-essential job functions to support accommodations. 

Tip: Use straightforward terms when identifying “essential” tasks (e.g., “must lift 25 lbs frequently”). 

EEO Laws 

Avoid language that may appear discriminatory regarding age, race, gender, religion, etc. 

Tip: Replace “young and energetic” with “motivated self-starter,” and use gender-neutral pronouns. 

FLSA (Fair Labor Standards Act) 

Clear JDs help determine if a role is exempt or non-exempt from overtime pay. 

Tip: Always include hours, supervisory scope, and performance expectations. 

Ban-the-Box Laws 

Many states prohibit asking about criminal history in job applications. 

Tip: Never say “must have a clean background” in a job post. 

Wage Theft Prevention Acts 

In states like New York and California, job descriptions must include pay frequency and classification. 

Key Components of a Good Job Description 

  • Job Title: Be specific— “Customer Success Manager” is better than “Client Guru.” 
  • Summary Paragraph: In 2–3 lines, share the role’s purpose and how it drives company goals. 
  • Responsibilities: Use bullet points with action verbs. 
  • Required Qualifications: Skills, experience, education—be realistic. 
  • Preferred Qualifications: What’s a bonus, not mandatory. 
  • Compensation and Benefits: Salary range, perks, growth paths. 
  • Work Environment: On-site, remote, hybrid—set location expectations early. 
  • Department & Reporting Info: Who the role reports to and where it sits in the org. 

How to Write a Good Job Description: Step-by-Step 

  1. Start with a Clear, Searchable Title
    Align with industry norms for discoverability (e.g., “Digital Marketing Manager,” not “Marketing Ninja”). 
  1. Craft a Compelling Summary
    Hook the reader in two lines, what problem do they help solve? 
  1. Bullet Responsibilities
    Clarity beats verbosity. Start bullets with action verbs like “Manage,” “Lead,” “Design.” 
  1. Separate Must-Haves from Nice-to-Haves
    This aids self-screening and supports fair hiring. 
  1. Be Transparent About Compensation & Benefits
    Include pay range and what makes your package special like remote stipend, wellness budget, etc. 
  1. Use Inclusive, Bias-Free Language
    Avoid “he/she,” replace with “they.” Watch for age, gender, and ability bias. 
  1. Keep It Concise (300–700 words)
    Enough to inform, not overwhelm or intimidate.  

Common Mistakes to Avoid When Writing Job Descriptions 

  • Vague Language: “Dynamic environment” tells candidates nothing. 
  • Overinflated Titles: Avoid “rockstar” or “guru” in place of clear role names. 
  • Overloading with Requirements: Don’t list a Master’s or 5 years of experience for an entry-level job. 
  • Ignoring DEI Language: Every word signals who belongs. 
  • Not Optimizing for Search: Use plain language keywords that match job board algorithms. 

Tip for Job Seekers:
Titles like “Enterprise Sales Strategist” may hide commission-only roles. Always ask about compensation, reporting, and KPIs in interviews. 

Free Job Description Template 

Read more tips for job ads and use our free template. 

Optimizing Job Descriptions for SEO and Job Boards 

  • Keyword Placement: Use the job title 2–3 times naturally. 
  • Relevant Tags & Categories: Match ATS filters and job site taxonomy. 
  • Formatting: Headers, bullet points, and bolded subheadings improve readability. 
  • ATS Compatibility: Avoid graphics, charts, or unusual fonts. Use .docx or plain text. 

Real Examples of Strong Job Descriptions 

Tech: Scrum Master (Corporate Agile) 

  • $95K–$110K salary depending on location 
  • Certifications: CSM or PSM 
  • Skills: Jira, Agile frameworks, stakeholder communication 
  • Duties: Facilitate ceremonies, remove blockers, drive Agile maturity 

Healthcare: Registered Nurse (Hospital Setting) 

  • Competitive shift-based pay, union alignment 
  • Must-have: RN license, 2+ years clinical experience 
  • Duties: Patient care, EMR usage, emergency protocols 

Admin: Executive Assistant (Remote Hybrid) 

  • Salary: $65K–$80K 
  • Duties: Calendar management, event planning, internal comms 
  • Preferred: Proficiency in Google Workspace and Slack 

How Data-Driven Job Descriptions Improve Hiring Accuracy 

According to a national study, 42% of hiring managers revised job postings after seeing poor applicant quality. Real-time market intelligence bridges the gap between company needs and candidate expectations. 

Common Gaps: 

  • Salary below market averages 
  • Missing soft skills (e.g., conflict resolution, cross-functional collaboration) 
  • Outdated technical requirements 

Example from Scrum Master Data: 

  • $95K national median salary, $110K in tech hubs 
  • 70% of roles request Agile certification 
  • Top soft skills: stakeholder management, facilitation 

Want Better Hiring Accuracy?

Download our Role Intelligence Sheets for insights into compensation benchmarks, trending certifications, and resume keywords. 

Conclusion 

In 2025, job descriptions are no longer be “set-it-and-forget-it” tasks. They are brand amplifiers, compliance anchors, and conversion funnels for quality talent. With data-driven insights, DEI-aligned language, and market-savvy formatting, your job descriptions can not only attract interest—but the right interest. 

Start optimizing your JDs with our free analytics sheets and take the guesswork out of hiring. 

FAQs 

How often should I update salary ranges in job descriptions?
Every 6 months or during high-volume hiring cycles. 

Should certifications be listed as required or preferred?
Use market data. If 70% of listings require it, mark it “required.” If not, use “preferred.” 

How do I make templates feel personalized?
Austomize for tone, company culture, department needs and perks unique to your business. 

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From Click to Candidate Webinar Recap https://leoforce.com/blog/from-click-to-candidate-webinar-recap/ Mon, 30 Jun 2025 21:10:50 +0000 https://leoforce.com/?p=17603 Career sites drive a lot of traffic—but most of that traffic doesn’t convert. In our latest webinar, “From Click to Candidate,” we explored how AI can help talent teams turn passive visitors into qualified applicants, without increasing recruiter workload. Hosted by Leoforce’s Jerika Holton and featuring insights from Spectraforce’s Amit Thakur, the session walked through ...

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Career sites drive a lot of traffic—but most of that traffic doesn’t convert. In our latest webinar, “From Click to Candidate,” we explored how AI can help talent teams turn passive visitors into qualified applicants, without increasing recruiter workload. Hosted by Leoforce’s Jerika Holton and featuring insights from Spectraforce’s Amit Thakur, the session walked through real strategies, use cases, and measurable results. 

Here’s a recap of what we covered: 

Why Most Career Site Visitors Never Apply 

Jerika kicked off the session by addressing the core challenge: 70–90% of career site visitors never finish an application. The reasons? Poor user experience, lack of real-time support, and misalignment between the job opportunities presented and what candidates are actually looking for. 

Today’s candidates expect more from their job search. They want fast, mobile-friendly experiences with instant answers and transparency around pay, culture, and process. When those expectations aren’t met, they leave—taking your pipeline and recruiting ROI with them. 

AI-Powered Engagement That Actually Converts 

Jerika then introduced how Leoforce is helping teams reverse this trend with intelligent automation. She walked through our Candidate Engagement Agent—a branded, always-on solution that meets candidates where they are. It handles screening, answers questions, matches resumes to jobs, and schedules interviews automatically—all while keeping recruiters informed. 

Importantly, this isn’t about replacing recruiters. Jerika emphasized that AI works best as an enhancer. It takes on the repetitive tasks—freeing recruiters to focus on what really matters: building relationships and closing top talent. 

Amit Thakur joined to share how Spectraforce brought this approach to life. Facing high traffic but low conversions on their career site, Spectraforce deployed the Leoforce Candidate Engagement Agent to help scale hiring across hundreds of roles and thousands of visitors. 

The results were significant: 

  • 88% increase in career page interactions 
  • 77% growth in candidate pool 
  • 40% improvement in engagement 
  • 20% boost in recruiter efficiency 

The tool gave their team 24/7 coverage and helped ensure no qualified candidate slipped through the cracks, especially outside of standard business hours. 

Check out the full case study here. 

Smart Rollouts, Measurable Impact 

To wrap the session, Jerika shared best practices for getting started with AI engagement. Her guidance: don’t overhaul—just optimize. Start by adding a real-time agent to your career site with ATS integration, then layer structured screening logic, calendar-based scheduling, and feedback loops. 

The final takeaway? AI engagement tools aren’t just a nice-to-have—they’re a fast, scalable way to reduce candidate drop-off, accelerate time-to-hire, and improve candidate quality without adding to recruiter workload. 

Missed the live session? Watch the full webinar recording. 

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Five Ways You Can Use ChatGPT for Recruiting to Boost Efficiency https://leoforce.com/blog/five-ways-you-can-use-chatgpt-for-recruiting-to-boost-efficiency/ Fri, 04 Oct 2024 16:09:23 +0000 https://leoforce.com/?p=16663 According to Glassdoor, organizations that invest in their candidate experience have seen a 70% improvement in the quality of their hires. Ensuring a candidate has a positive experience while interviewing for your company requires time. In a world where time is money, it can be difficult to justify the cost of spending the extra minutes ...

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According to Glassdoor, organizations that invest in their candidate experience have seen a 70% improvement in the quality of their hires. Ensuring a candidate has a positive experience while interviewing for your company requires time. In a world where time is money, it can be difficult to justify the cost of spending the extra minutes or hours to foster a more personal candidate experience.

As technology continues to develop rapidly, artificial intelligence (AI) has emerged as an important tool to help staffing teams and recruitment agencies maximize profits. Although there are lots of AI recruitment tools available, many recruiters have dipped their feet into the field through ChatGPT.

Why ChatGPT for Recruiting?

ChatGPT is a generative AI tool that creates human-like text, images, and videos based on prompts that you submit. The tool responds instantly and is available in multiple languages. ChatGPT makes it possible for you to use AI in recruiting to easily complete routine or repetitive tasks, including resume screening, candidate outreach, and interview scheduling.

You can use ChatGPT to streamline communication, provide intelligent responses, and increase productivity — as long as you’re using the right prompts.

Five ChatGPT Recruiting Prompts to Boost Efficiency

While ChatGPT is an incredible tool, it’s not human and can’t read between the lines. To get the best responses from ChatGPT, make sure the prompts that you input are specific and have a clear objective.

Whether you’re using ChatGPT to write job descriptions or create email templates, you should always treat its initial responses like a first draft. If the initial response isn’t hitting the mark, follow up with feedback or additional details to help ChatGPT refine its response. Always review and refine the text to ensure it includes all necessary information and reflects your company’s culture before using it to interact with candidates.

Here are five ChatGPT prompts you can use to help automate recruitment processes.

Prompt 1: Revise Job Descriptions

A job description that accurately describes the position and its requirements is crucial to attract high quality candidates, but writing an effective job description isn’t always easy. If you’re hoping to appeal to passive candidates — those who aren’t actively looking for a position but who may be interested in the right opportunity — the pressure to write an engaging job description is even greater.

ChatGPT can help revise job descriptions to make them more inclusive and attractive to candidates, streamlining your candidate sourcing. Assume you want to fill an opening for a truck driver with a commercial driver’s license and long-haul experience, but you feel the job description is a little dry and doesn’t capture your company’s culture. You could input the job description into ChatGPT along with this prompt: Rewrite this job description to be more engaging and appeal to candidates who share our company’s values of safety, innovation, and hard work. 

You can also use ChatGPT to make your job descriptions more searchable online by telling it to include job-specific or industry-relevant keywords. ChatGPT can even translate your job description into another language, although you should always have a native speaker review it for accuracy.

Prompt 2: Generate Interview Questions

ChatGPT is a great tool for generating interview and screening questions. Use it to refine your current list of questions, tailor them to a different role, or create an entirely new set of questions.

Details you’ll want to include in your ChatGPT prompt include the industry, position title, and any key attributes you want to ask about. Try a prompt like this one: Create five screening questions for a senior software engineer role focusing on problem-solving and team collaboration.

Prompt 3: Streamline Candidate Outreach 

Using ChatGPT can even make communication with candidates easier. The tool is especially helpful for creating message templates. Try a prompt like this: Write a follow-up email to a candidate, saying that I was impressed by their responses during the screening call and want to schedule an interview between them and the hiring manager. 

A prompt to generate an email gauging a candidate’s interest in a position could look like this: Write an email to a candidate saying I’m impressed by their background and ask if they’d be interested in applying to a software engineer position. 

You’ll be able to use these templates to quickly create personalized email and InMail messages to candidates to increase engagement by as much as 15%. Using ChatGPT makes personalized candidate engagement at scale feasible.

You can even take your personalization a step further by using ChatGPT to customize a message to your candidate. Include a few specific details, such as a particular skill or experience that the candidate included on their resume, in your prompt. Just be sure to leave out the candidate’s name or other identifying information in your ChatGPT prompt to avoid any privacy concerns.

Prompt 4: Summarize Interview Feedback

ChatGPT can improve hiring efficiency by summarizing large amounts of text. For example, use ChatGPT to streamline the post-interview process of consolidating feedback on a candidate. To receive a summary of the feedback that you can share with the hiring team, input the collected feedback into ChatGPT along with a prompt like this one: Summarize interview feedback from three panelists for a product manager role. Highlight feedback on the candidate’s leadership skills and technical knowledge. 

Prompt 5: Report on Recruiting Metrics

Analyzing data and creating reports can be tedious, but you can simplify the process by using ChatGPT for reports. The tool can quickly generate summaries of results and analyze recruitment metrics based on the data you input.

Create a report that you can share with stakeholders by inputting your results and using this prompt: Summarize this quarter’s recruiting performance based on the following metrics: number of hires, time-to-fill, and offer acceptance rate. 

The Benefits of AI-Driven Recruiting with ChatGPT

A key tool in your recruitment efforts, ChatGPT has positively impacted talent acquisition. Using ChatGPT for HR and recruitment tasks will allow you to automate your processes, increase personalization, and make better data-driven decisions. Letting it handle tedious tasks, like generating interview questions and summarizing feedback, will free up time for you to provide a more personalized experience to your candidates.

Using ChatGPT is a great way to start weaving AI into your recruitment efforts, but you’ll see even more benefits by tapping into automation and machine learning tools. Solutions like Leoforce’s Source and Engage, Applicants on Demand, and Programmatic Job Advertising can automate up to 90% of manual recruiting processes while learning from successful recruiting patterns to help find the right candidates for every role. Visit Leoforce.com to find out how you can elevate your recruiting process with AI today.

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Enhancing the Candidate Experience With Talent Intelligence https://leoforce.com/blog/enhancing-the-candidate-experience-with-talent-intelligence/ Fri, 16 Jun 2023 15:10:23 +0000 https://leoforce.com/?p=14846 In the world of recruitment and talent acquisition, the candidate experience is not just a critical piece of the hiring puzzle – it also plays a crucial role in shaping a company’s reputation and brand. Factor in a turbulent, highly competitive job market, and it’s easy to see why the candidate experience is such a ...

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In the world of recruitment and talent acquisition, the candidate experience is not just a critical piece of the hiring puzzle – it also plays a crucial role in shaping a company’s reputation and brand. Factor in a turbulent, highly competitive job market, and it’s easy to see why the candidate experience is such a significant factor affecting your ability to land top talent.

But there are also logistical challenges recruiters and hiring teams face when it comes to providing a positive and personalized candidate experience. Not enough hours in the day, inefficient recruiting processes, lack of automation – you get the picture. The good news is that there are solutions for overcoming these challenges. We’re talking about AI-powered Talent Intelligence; advanced technology that does more than just help recruiters enhance the candidate experience, it can also measurably improve recruiter efficiency resulting in substantially better recruiting outcomes. But before we go any further, let’s dig a little deeper into why the candidate experience is so important.

The Importance of Candidate Experience in Recruitment

Candidate experience refers to the entire journey that a candidate goes through when applying for a job at a company. It encompasses all interactions that candidates have with recruiters, hiring managers, and even the organization’s hiring process. To put it another way, the candidate experience represents a candidate’s impression about an organization or their hiring process. Providing a positive candidate experience is critically important for a few reasons.

Employer brand and reputation – What is the most powerful marketing tool out there? Word of mouth! Nothing can tarnish or enhance your employer brand more than the positive or negative experience of candidates or employees in your organization. In fact, one study found that 72% of candidates tended to share poor hiring experiences online or directly with someone else.

Quality of hires – According to a report by Glassdoor, businesses who deliver an exceptional candidate experience improve their quality of hires by as much as 70%. It stands to reason that candidates who have a positive experience during the recruitment process are more likely to accept job offers and stay longer with the company. This can also lead to higher employee retention rates and overall better workforce productivity.

But, while there are tangible benefits to delivering a superior candidate experience, the challenges are also tangible.

Challenges Faced by Recruiters in Providing a Positive Candidate Experience

Recruiters and hiring teams have their work cut out for them when it comes to ensuring the candidate experience is positive throughout the recruitment process.

  • High volume of resumes: Recruiters often receive hundreds or even thousands of resumes for a single job opening, making it difficult to provide individualized attention to each candidate.
  • Lack of automation: If there is no way to automate routine tasks such as manually sifting through a sea of applicants, recruiters often have a limited amount of time to review applications, which in turn can impact their ability to make the right hiring decisions.
  • Poor communication options: An effective candidate engagement strategy is the precursor to an excellent candidate experience. And keeping candidates engaged means making consistent communication a priority. If recruiters don’t have a comprehensive solution for candidate communication, candidates may not receive timely or clear communication from recruiters, leading to frustration and a negative perception of the company.
  • Not enough intelligence around key data points: Not having access to market intelligence around key data points such as location, skill set distribution, compensation, education etc., can make it difficult for a recruiter to gain a holistic view of the candidate and their needs, which in turn can affect the candidate experience.

This is where Talent Intelligence and recruiting automation can be a game changer for the hurdles referenced above. But what does Talent Intelligence really mean in recruiting?

What is Talent Intelligence in Recruiting and Talent Acquisition?

To understand Talent Intelligence, it’s important to separate the process from the outcome. With the power of AI and machine learning, you get market intelligence (essentially market research on steroids), which provides real-time insights into the competitive landscape of an industry or role.

Where it becomes Talent Intelligence is when these tools are leveraged to analyze large amounts of data quickly and accurately, to help organizations better understand the overall talent landscape, market conditions and other area-specific situations that may be relevant to their talent search.

Talent Intelligence goes a step further by combining automated data collection and analysis with natural language processing and machine learning to provide recruiters with the most accurate and up to-date talent profiles available. In more simple terms, Talent Intelligence helps recruiters better understand the skills, capabilities, and potential of job candidates. And let’s face it, the more you know about a candidate, the more you can tailor your engagement strategies accordingly and ultimately deliver an unparalleled candidate experience. But it’s also critical to establish a solid candidate experience strategy and stick to it.

Best Practices for Creating a Positive Candidate Experience

  • Communicate clearly and promptly with candidates, setting expectations and responding promptly to their questions.
  • Keep candidates updated on the status of their application, letting them know if they’ve been selected for an interview or not.
  • Make the application process simple and streamlined, avoiding unnecessary or repetitive steps.
  • Provide a positive candidate experience during the interview process by being courteous, respectful, and providing feedback.
  • Cultivate a positive candidate experience by keeping in touch with candidates even after the hiring process is over.
  • Foster a strong employer brand that promotes a positive candidate experience, highlighting company values and culture.

The Role of AI and Talent Intelligence in Enhancing the Candidate Experience

There’s no question that recruiters today need every tool at their disposal to attract and engage top talent. Using an AI-powered Talent Intelligence tool can help recruiters streamline workflows, automate processes, enhance the candidate experience, and so much more.

But an AI-powered Talent Intelligence platform such as the Leoforce sourcing platform, goes even further by using Talent Scoring and Ranking to identify the most compatible candidates for the job. This means recruiters can focus their efforts on the candidates who are most likely to be successful in the role, dramatically improving the overall candidate experience.

What to look for in a Talent Intelligence Platform

With thousands of HR platforms on the market to choose from, it can be tough to figure out which is the right one for the unique needs of your business. But here are some of the must-have features to look for in a Talent Intelligence platform:

  1. Access to a local and global talent database – With the Leoforce platform, clients get immediate access to the largest talent database in the industry. (850+ million curated *local and global candidates sourced from 70+ channels).
  2. Talent scoring and ranking – Using 300+ parameters and six multi-dimensional data points to understand and assess candidate relevancy, Leoforce scores and ranks talent for compatibility, *simultaneously sourcing candidates from multiple channels on 90% of jobs in 23+ languages across more than 150 industries – in under 5 minutes, while reducing candidate review and shortlisting time by 50%. Leoforce can also score and rank a client’s internal database enabling candidate rediscovery in your existing talent pool in under 5 minutes.
  3. Dual-purpose recruiting and forecasting research tool – Leoforce’s Talent Landscape and Market Intelligence data use predictive analytics around key data points such as location potential, skill set distribution, salary projection, company mapping, and education, etc., to establish more effective search parameters that lead you to the most compatible candidates faster and empower you with the right recruiting strategy up front.
  4. Powerful search options for recruiters with all levels of experience – Experienced recruiters can create customized Boolean search strings to refine and optimize sourcing output, while less experienced recruiters can leverage Ayra’s AI assisted search to achieve the best recruiting outcomes.
  5. Active sourcing on demand capability – Predictable cost, pay per applicant service, with Applicants on Demand. From searching, qualifying, and engaging talent, to shortlisting the most compatible applicants, you get more than qualified candidates, you get applicants who have already expressed interest in the job, reducing or eliminating sourcing time.
  6. Built-in diversity indicators that deliver diverse candidates but eliminate bias – Leoforce delivers a list of diverse candidates, but maintains scoring and ranking integrity, putting the power to choose the appropriate candidate in the recruiter’s hands.

Final Thoughts

Prioritizing a great candidate experience can attract top talent, build a strong employer brand, and ultimately help you achieve your recruiting and hiring goals faster and more efficiently. By investing in an award-winning Talent Intelligence tool like Leoforce, recruiters can streamline their processes and better understand candidates’ needs, preferences, and expectations, driving more informed hiring decisions, higher quality candidates, and a better overall experience for everyone involved. Book your demo of Leoforce today and explore what Talent Intelligence can do for your organization!

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5 stages of Candidate Engagement: Ideas & best practices https://leoforce.com/blog/top-candidate-engagement-stages-you-should-know/ Wed, 01 Feb 2023 14:43:37 +0000 https://leoforce.com/?p=14187 In the wake of major economic turns, the employment market oscillates between an employee-driven market and a candidate-driven market. However, some aspects of the recruitment drive have held the same values consistently. Candidate Engagement is one such. An Echevarria report highlighted that 50% of job seekers they surveyed declined a job offer due to poor ...

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In the wake of major economic turns, the employment market oscillates between an employee-driven market and a candidate-driven market. However, some aspects of the recruitment drive have held the same values consistently. Candidate Engagement is one such. An Echevarria report highlighted that 50% of job seekers they surveyed declined a job offer due to poor candidate experience [1]. While Talentegy found out that 82% of job seekers advocate for employers with whom they had positive candidate experience [1]. Moreover, informed candidates are likely to choose your company even before you can engage with them. 

Investment in candidate engagement is vital for saving HR teams time and resources. So, with that in mind, this article presents the five stages of candidate engagement you should understand to implement in your hiring strategies. But first, let’s get a primer on candidate engagement itself.

What is candidate engagement?

Candidate engagement is the technique and tracking of timely communication with your candidate throughout the recruitment process. It can be done online or face-to-face. The objective is to keep all candidates informed, with proper updates on steps and information on an organization, while keeping them engaged enough to avoid dropping off the recruitment process without coming to a conclusion. 

This automatically equates to the candidate being in sync with the organizational culture and more likely to be a better fit upon being hired. Creating proper processes with candidate engagement tools that come with AI recruitment software can be helpful as companies can take care of recruiting while ensuring seamless engagement on the same platform.

That said, let’s jump right on to the candidate engagement stages:

5 Stages of Candidate Engagement

As a recruitment drive has various stages for candidates in the pipeline, the communication requirements and frequency are different. The process for candidate engagement can be divided into five major stages:

Raising Awareness

The first step – awareness – is essential since before any candidate applies for any open job position, they should get the basic requirements of the vacancy and organization. They should also have information on the value proposition on offer for future employees. 

Here are some key aspects to kick-start your candidate engagement on the right note: 

  • It starts off with recruitment marketing, i.e., the mechanism for drawing more skilled/qualified aspirants into the recruitment pipeline. 
  • This will cover job descriptions, job/career portals, presence on professional platforms, and so on.
  • Recruitment marketing can only be successful by tapping suitable technologies such as ATS (applicant tracking systems), AI sourcing tools, and other solutions for showcasing your company in the best possible manner.
  • Employee referral is also a proven technique

Nudging Consideration 

Once the candidate knows more about your organization, they will consider whether to submit an application and how.  It would help if you strived to make this decision easier for them by suitably showcasing and highlighting all the reasons why working for you will be beneficial for them. Update all your company’s online channels across career sites, social media platforms, profiles on LinkedIn or Glassdoor, etc. In this regard, an AI recruiting tool can save you from the hassle of pushing relevant posts on multiple platforms in one go. 

How to do it the smart way: 

  • Employee testimonials are a powerful way of communicating company culture to the outside world and even candidates.
  • Try blogs, videos, and quotes from present employees in the organization. 
  • Candidates will appreciate an insight or inside view of the company.

Building Interest

You already have your candidates engaged with the company at this stage. You now have to build their interest. With their shift through the recruitment funnel, they will now go deeper into your job descriptions and see whether they fit the requirements. So, you should focus on writing descriptions with care from the get-go. 

While language and presentation are the keys, below are some other practical tips:

  • Refrain from sounding generic, vague, and unexciting.
  • Revisit and change your job descriptions while strategically highlighting the essential rewards and benefits. 
  • Have links to resources for helping candidates build interest and Learn More about the organization.

Assisting Assessment

The candidate is well and truly within the system at this juncture. You can now assess their fit for the company and job role in question. Make sure that you refrain from putting off aspirants due to an interview procedure that is complicated, irrelevant, and lengthy. 

You should focus on the questions that really matter, helping you get down to the brass tacks without unnecessarily fluffing around. For convenience, you can have a basic template, i.e., the candidate’s availability for the job role, the best and worst things about their previous job, why this position attracts the candidate, and how the candidate would fix a specific problem.

Closing Candidates

Now that the candidate has already applied and, post analysis, received an offer, you should close it out for seamless onboarding. Remember that you should set up every new hire for maximum productivity. Here’s how:

  • You should also get all the official paperwork done, including background checks, signatures, etc. 
  • You should also get candidates interested in their new job roles and responsibilities. Start by extending a heartfelt welcome to a new recruit with all the team members in tow.
  • You can arrange for a token of appreciation like a company voucher, a handwritten card from the team, a gift or goodie box, a hamper, and so on.

Takeaways

Ensuring an informed, engaged, and updated prospective cohort of candidates increases the chances of attracting the top talent. This demands critical planning of all aspects and stages of candidate engagement. When you have a large number of candidates, it makes sense to automate parts of it. It’s a good sign that several global organizations plan to invest in various technologies for candidate engagement like video job descriptions (65%), job description optimization (55%), text-based recruiting (48%), predictive analytics (31%), interview scheduling (29%), etc [1].

Here, candidate engagement tools like Leoforce Quantum shine out as, in addition to candidate communication, they help with sourcing, sorting, and selecting candidates. Ask for a demo today to see how Leoforce can scale and speed up candidate experience levels in sync with company strategies.

 

FAQs

What are the different stages of candidate engagement?

The stages of candidate engagement can be divided into: Awareness, Consideration, Interest, Assessment, and Closure, which basically covers everything from rolling out vacancy to onboarding the candidate.

Why is candidate engagement critical?

Candidate engagement is vital for a number of reasons, including enhancing candidate interest, building employer branding, attracting quality leads, and more.

What are the challenges of candidate engagement?

The significant challenges of candidate engagement include an overload of applications, drop-outs/ghosting, lengthy recruitment processes, one-way communication, etc. Most of these can be taken care of using AI-powered candidate engagement tools to save time and effort.

Reference

[1] https://financesonline.com/candidate-experience-statistics

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9 tips on social media recruitment strategies https://leoforce.com/blog/9-tips-on-social-media-recruitment-strategies/ Sat, 10 Dec 2022 15:43:40 +0000 https://leoforce.com/?p=13647 Social media is quickly becoming a popular tactic to attract, find, and hire top talent. More than a decade ago, in 2011, only 56% of organizations used social media to recruit candidates. In 2016, that number had grown to 84%. Today, over 90% use social media to hire talent. Social media recruitment, often called social ...

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Social media is quickly becoming a popular tactic to attract, find, and hire top talent. More than a decade ago, in 2011, only 56% of organizations used social media to recruit candidates. In 2016, that number had grown to 84%. Today, over 90% use social media to hire talent.

Social media recruitment, often called social recruitment, is so popular because of how effective it can be. Not only does it help you connect with active job seekers, but it also allows you to reach passive candidates (those not actively looking for a job).

Social recruiting also meets people where they’re at. It’s safe to say that most job seekers use some type of social media when on the job hunt.

If your company hasn’t harnessed the power of social media recruiting, you’re missing out on opportunities to connect with top talent – especially candidates from younger generations.

Here are nine tips for your recruitment strategy so you can hire better candidates, see more traffic on your job postings, and improve your staffing retention rates.

 

Identify your target audience

The first step to any effective social media recruiting strategy is to define your target audience. Doing this will help you develop an action plan for which platforms you’ll use and the type of content you’ll produce.

Pick your platforms

Identifying your target audience will inform which platforms you’re going to use in your recruitment strategy. LinkedIn is by far the most popular social media platform for finding and sharing jobs. However, other platforms are gaining popularity too.

Instagram and TikTok are seeing huge gains in recruiting, especially among younger generations. Meanwhile, most job seekers want to see more opportunities posted on Facebook groups and career pages.

Share engaging content

Your social media recruitment strategy will only be successful with effective content creation. Social content posted on your company’s pages should be interesting and eye-catching enough to stand out against the noise.

Be sure to vary the content to ensure there’s something for everyone’s taste. The type of content you choose to create will depend on your target audience and brand and may include:

  • Videos
  • Photos
  • Blog posts
  • Infographics
  • Personal accounts
  • Podcasts

 

Be active and responsive

As you implement your social recruiting strategy, the most important thing you can do is stay active online. Participate in comments, reply to direct messages, and join different pages and online groups to find the best candidates possible.

Share your company culture

Most people turn to social media during their job hunt when they’re trying to Learn More about what it’s like to work at a company. Sharing your company’s culture through social media channels will attract candidates who identify with your brand.

You can share your company culture by creating content that shows potential candidates what it’s like behind the scenes. What do the offices look like? What kind of things do employees do together? What unique benefits do employees at your company receive?

By answering questions like these, you’ll establish company culture with potential candidates, and they’ll be more likely to engage with your social accounts.

Involve current employees

Who better to help your company recruit high-quality candidates than current employees themselves?

Turn the people you work with into ambassadors by asking them to tag your company accounts when they upload anything related to their work. Ask them to share positions online as they’re posted.

Participate in hashtags and trends

Posting content that uses hashtags and follows trends will garner more views for your posts. It also shows that your brand is timely, knows how to stay relevant, and can keep up with the ever-changing landscape of social media. Personalizing hashtags to your company is also a great way to track its usage across several platforms.

Don’t just jump on every hashtag or trend you see, though. Be intentional with the trends you follow. Everything you do should come back to the brand identity and culture you’re trying to cultivate.

Take advantage of social media recruiting tools

Different social media platforms offer powerful tools that recruiters can use to their advantage. For example, LinkedIn Recruiter allows you to filter for positions and find candidates that best fit the position you’re trying to fill.

Another great tool you can use in your recruitment plan is paid advertising. Set narrow filters on social media ads to ensure your recruitment content only reaches people in your target audience. You can also track each ad’s reach and engagement to measure success.

Track metrics for success

The most important piece of any plan or strategy is having a method to measure success. To do this, identify different metrics and data points that are important to defining a successful social recruitment campaign. For many companies, these metrics include the number of visits to your employment page, likes/comments/follows on social media, time to fill a position, and cost to hire.

 

Frequently asked questions


How long will social recruiting take to see results?

The time it takes your strategy to produce noticeable results depends on your company’s online presence. If you already have a strong or engaged following across different social media channels, you’ll likely see results much faster (weeks) than a company that needs to build its social media presence from the ground up (months).

Does social media recruiting work better for certain types of jobs than others?

Social media recruiting is an effective strategy for any type of job where ideal candidates are likely to have a social media profile. Of course, social media shouldn’t be your only method of recruiting – varying your strategy is vital to getting the best candidates. For highly competitive or specialized roles, you may want to invest in an advanced recruiting service.

Can social media recruiting boost retention?

Yes. You can boost retention by giving candidates a more personalized experience while applying to your open roles. Social media recruiting also attracts candidates who identify with your company culture, making them less likely to leave if hired.

How should I measure the success of social recruiting?

Measure success by identifying and tracking metrics that are important to your recruitment goals. These metrics may include:

  • Traffic to your company’s employment page
  • How many qualified candidates apply for a job
  • The time it takes to hire a candidate
  • The cost of hiring a candidate
  • Engagement levels on your content (likes, comments, follows, etc.)
  • Your primary source of leads and hires
  • Performance of employees hired through social recruiting

While this isn’t a definitive list of all the metrics you can track, it should give you an idea of the different data points you can focus on.

 

Take advantage of AI to retain candidates from social media

Are you taking full advantage of digital resources to find and retain the best candidates?

It may be difficult to find candidates who match the specific skill sets and abilities that your company requires. You can tackle this challenge with Leoforce Quantum, an AI recruiting tool that can be easily integrated into your existing ATS or VMS. You’ll find qualified candidates faster while simplifying the recruiting process.

This technology also allows you to communicate with potential candidates via text, email, and chatbot, all in one consolidated chat board. You can communicate the skills you’re looking to obtain from an employee and answer any questions that candidates may have.

Leoforce empowers you to achieve your recruitment goals, ensuring that your hiring process puts you in position to find the right people every time.

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5 tips to fuel your employee referral program https://leoforce.com/blog/5-tips-to-fuel-your-employee-referral-program/ Fri, 02 Dec 2022 21:14:19 +0000 https://leoforce.com/?p=13576 The Great Resignation – the economic phenomenon where workers are leaving jobs in droves – has been ongoing since the beginning of 2021. So far, in 2022, four million people quit their jobs every month. But many of these former workers don’t leave the workforce altogether. Instead, they change industries, start their own businesses, or ...

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The Great Resignation – the economic phenomenon where workers are leaving jobs in droves – has been ongoing since the beginning of 2021. So far, in 2022, four million people quit their jobs every month. But many of these former workers don’t leave the workforce altogether. Instead, they change industries, start their own businesses, or find jobs with better pay and benefits.

This mass exodus has caused a skilled workforce labor shortage. Combine that with increased job openings, and it’s no wonder companies and their recruitment teams are having a hard time finding qualified candidates to fill open roles.

Many companies are beefing up their employment offers with higher wages, remote work options, and other benefits like wellness and work-from-home stipends in an effort to stand out in a candidate-driven market.

But you could be missing out on what could be the key to your hiring woes – an effective employee referral plan.

 

How an employee referral program helps

An employee referral program engages your organization’s current employees to refer connections of theirs as qualified job candidates. Rewards are typically offered to employees that provide a referral who becomes hired.

A referral program is arguably the best recruitment strategy you can use to hire qualified candidates who will mesh with organizational culture and stick around longer. Other ways an employee referral program helps include:

  • You’ll spend less time completing the hiring process
  • Your company will save on recruiting costs (yes – even factoring in employee rewards)
  • Employee engagement will improve
  • Workers will stay longer
  • You’ll get a better return on your recruiting investment

Tips for your program

Sadly, many companies don’t take advantage of the treasure trove that a robust employee referral program can turn into.

Dedicating resources to your program will compel current employees to participate, which can eventually form a more qualified and happier workforce. It’s one of the best candidate-sourcing strategies available, and here are five tips to doing it right.

Promote your plan

Marketing your employee referral program, both internally and externally, is one of the most critical pieces of its implementation. You don’t want to put in the time to develop a program for employees to not even know it exists!

Mention the program in onboarding and training documents. For smaller organizations, give a friendly reminder about the program when announcing that you’re looking to fill a position.

Clarify processes

Employees should understand the processes and procedures for referring someone and receiving any rewards. If your processes aren’t clear, employees will be less likely to participate, and you won’t get as many referrals.

Make it as easy as possible for employees to refer potential candidates. This can happen in different ways, such as handing a resume to a supervisor, sending an email, or submitting referrals through an online portal.

Give good rewards

An employee who refers someone for a position is acting as the liaison between your company and the potential new employee. It can mean a lot of back-and-forth on their end up until you take the reins with communication.

Show employees, you value their time and dedication by giving them worthwhile rewards if their referral is hired. This could be monetary bonuses or extra vacation days.

Communicate with employees

You might not realize it, but it can sometimes be stressful for an employee to refer someone to an open job. They’re putting their reputation on the line with you and the company by asserting that their referral will be the right fit. They’re also trying to help their friends and colleagues by connecting them to a supposedly good employer.

By maintaining constant communication with your employee about the status of their referral, you build trust, establish transparency, and help to calm any of their nerves.

Keep improving

Making changes, big or small, to your employee referral program should be an ongoing process. No matter how great you feel the program is, there will always be a way to improve. Aim to continuously evaluate and adjust as needed. One way to do this is by asking for feedback from employees at every level.

Frequently asked questions


What is a typical employee referral bonus?

A $20 gift card isn’t going to cut it for a referral bonus. If you want to make the referral process worthwhile for employees, you’ll need to provide a proportional award. Referral bonuses tend to fall somewhere between $1,000 and $5,000, but the amount can vary depending on the seniority of the position being filled. For example, referring C-level executive warrants a higher reward than referring someone at an associate level.

How do you measure the success of an employee referral program?

There are several qualitative and quantitative ways to measure success. If you’re interested in the numbers, you can track:

  • The percentage of referrals that become new hires
  • The length of time each referral stays with the company in comparison to non-referred employees (retention rates)
  • The number of referrals you receive

Looking for more anecdotal data? Ask for anonymous feedback from employees at every level and hired referrals.

What percentage of hires should be referrals?

There’s no exact rule for what percentage of hires should be referrals. But look at it this way – many employers report that referred hires are more productive, more likely to stay longer, and generally better quality than non-referred candidates.

Do referrals make better employees?

Companies report referrals to make better employees in general. Referrals who are hired tend to be more profitable, more productive, and a better overall fit.

Do referred employees stay longer?

On average, referred employees stay with a company longer. About half of all referred hires will stay with a company for more than three years. On the other hand, the same number of non-referred employees will leave after a year and a half.

The most likely reason referred hires stay longer is that they fit better with the company culture. An employee making a referral typically knows something about the potential candidate’s attitude and personality. As such, they’ll know if the person will make a good fit better than any interview will.

Take advantage of AI to retain referred candidates

Is your recruiting team taking full advantage of digital resources to find and retain the best candidates?

It may be difficult to find candidates who match the specific skill sets and abilities that your company requires. You can tackle this challenge with Leoforce Quantum, an AI recruiting tool that can be easily integrated into your existing ATS or VMS. You’ll find qualified candidates faster while simplifying the recruiting process.

This technology also allows you to communicate with potential candidates via text, email, and chatbot, all in one consolidated chat board. You can communicate the skills you’re looking to obtain from an employee and answer any questions that candidates may have.

Leoforce empowers you to achieve your recruitment goals, ensuring that your hiring process puts you in a position to find the right people every time.

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7 reasons why candidates drop out of the hiring process https://leoforce.com/blog/7-reasons-why-candidates-drop-out-of-the-hiring-process/ Wed, 16 Nov 2022 19:30:24 +0000 https://leoforce.com/?p=13518 An executive vice president of Adams Bank & Trust, a small bank in Colorado, was looking to hire a new commercial loan officer. He met with and interviewed several candidates over the course of a month, narrowing his choice down to two promising contenders. They both have relevant experience, strong résumés, and appealing personalities. To ...

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An executive vice president of Adams Bank & Trust, a small bank in Colorado, was looking to hire a new commercial loan officer. He met with and interviewed several candidates over the course of a month, narrowing his choice down to two promising contenders. They both have relevant experience, strong résumés, and appealing personalities. To his surprise, however, one applicant stopped responding to the bank’s efforts to reach out. After over a week of silence, the candidate finally replied and said they were withdrawing their name from consideration.

“I still had a viable candidate. And in a way, they made my job easier,” said the executive vice president. “I was surprised at their decision and wanted to make sure we, as a company, hadn’t done anything to scare them away.”

This story isn’t all that uncommon. Candidates can drop out of the hiring process for many reasons. Sometimes, like in this case with Adams Bank & Trust, the candidate’s change of heart doesn’t cause a major problem. In other cases, however, the withdrawal can be costly for the employer in terms of both time and money. This is especially true if it means starting the recruitment process over again from the beginning.

Here are seven reasons why candidates might choose to drop out of the hiring process and what you can do about it.

candidate drop out

They don’t feel the company is a good fit

When applicants accept an interview, they may take note of the workplace atmosphere and notice whether the interviewer and other employees look happy and busy. They’ll likely ask questions about your company’s policies and procedures, or things like the training culture, company values, and other elements that’ll affect their job satisfaction and lifestyle.

If a candidate doesn’t feel comfortable with what they see and hear, it could be a deal-breaker.

Solution: Keep the workspace tidy, comfortable, and appealing. Creating an inviting culture should be a priority.

 A long and difficult application process

A candidate’s first interaction with your company is the job listing and application themselves. A long and complicated process can cause potential applicants to give up right away.

In fact, Dr. John Sullivan, professor of management at San Francisco State University, says nine out of 10 potential applicants drop out when confronted with a wearisome application process.

Solution: Streamline your application process. Don’t ask for more information than you need at this early stage in the game.

A negative interview experience

Who’s conducting the interviews? Are they good brand ambassadors? Do they represent what you expect from your employees?

An interviewer who comes across as demanding, impatient, unhelpful, arrogant, critical, or uninterested can be the kiss of death. Similarly, suppose the candidate arrives unprepared for the interview because nobody told them where to go, who to talk to, or what to expect. In that case, it can leave a bad taste in their mouth about your organization’s ability to lead.

Solution: Give the candidate as much information as possible about the interview. Make sure interviewers represent your company well. 

Lack of communication

In a survey of 179 candidates, 75% said they had withdrawn an application at least once in a two-year period. 87.5% of those respondents blamed “communication issues” for their change of heart. In other words, the company failed to keep the candidate informed.

A candidate not knowing where they are in the hiring process or even if they’re still in the running can be very frustrating. It can also raise red flags about what working for your company might be like.

Solution: Communicate with applicants. Keep them updated as they move through the process and let them know what’s coming up. Never “ghost” anyone you’ve made contact with.

The hiring process wasn’t efficient

The time it takes to make a salary offer (or reject the candidate) could be taking too long even though you feel it’s not. In today’s world where every second matters, people don’t want to wait several weeks to hear back after an interview. Nor do they want to wait a month after a phone screen to know if you’ll be reaching out to them for an interview.

Solution: If your hiring process takes time and can’t become more efficient, disclose this fact to the candidates as soon as possible so they know there are reasons for having to wait. If you feel the process is indeed lacking efficiency, meet with your HR/recruiting team to review every aspect of your current process. Put yourself in the applicant’s shoes – how would you want the hiring process to go? Make an actionable plan to implement changes.

They received a better offer elsewhere

Most job seekers apply for more than one job at a time. You may not be the only one courting the candidate, and they may find the other shoe to be a better fit for any number of reasons, including pay, benefits, flexibility, remote options, culture, etc.

Solution: Stay competitive with pay and benefits, but also realize you can’t win over every candidate. Be gracious, wish the person luck, and let them know your door is always open should circumstances change.

Misconstruing the job description

This may sound like a “them” problem, but it’s actually an “us” problem more often than you realize. Perhaps your job description is too vague or leaves out important responsibilities. Or, conversely, it may sound too demanding or intimidating.

Candidates don’t want to feel under or overqualified for a position, and you don’t want to encourage anyone to apply that isn’t qualified. Nor do you want to scare away potential diamonds in the rough.

Solution: Make sure job descriptions are realistic, reasonable, and transparent about expectations and requirements.

Slow decision making

When an organization is slow to make a hiring decision, it can be disheartening for applicants who need to get on with their job search. Other decisions may ride on whether or not they get the job, especially if it means they’ll need to relocate.

If the candidate runs out of time to make these other big decisions, they may feel they need to drop out simply so they can move on.

Solution: Keep in mind you have other people’s futures in your hands. Try to move things along as quickly as you can, while still being thorough. Communicate frequently to help applicants feel that you’re making progress.

Leverage AI to Decrease Candidate Drop-Off

Is your recruiting team taking full advantage of digital resources to find and retain the best candidates?

It may be difficult to find candidates who match the specific skill sets and abilities that your company requires. You can tackle this challenge with Leoforce, an AI recruiting tool that can be easily integrated into your existing ATS or VMS. You’ll find qualified candidates faster while simplifying the recruiting process.

The Leoforce Candidate Engagement Agent helps you kick-off the candidate experience on the right foot from the very beginning. The Candidate Engagement Agent, powered by Agentic AI, delivers dynamic, human-like conversations that guide and qualify candidates in real time, whether they’re browsing your site, uploading a resume, or applying without one.

It adapts to candidate responses with intelligent branching logic, auto-schedules interviews through calendar tools, and follows up with timely reminders. All while reflecting your brand’s voice. Fast to deploy, simple to manage, and built to increase conversions, it helps you do more with the traffic and talent you already have.

Leoforce solutions also allow you to communicate with potential candidates via text, email, and chatbot, all in one consolidated chat board. You can communicate the skills you’re looking to obtain from an employee and answer any questions that candidates may have.

Leoforce empowers you to achieve your recruitment goals, ensuring that your hiring process puts you in a position to find the right people every time.

Frequently asked questions


Who should be involved in the hiring process?

Ideally, the people involved should have a stake in the outcome – managers, direct team members, etc. They’ll be able to best answer a candidate’s questions about the job, and they’ll also be most invested in making a good impression and finding the right fit. However, you shouldn’t have so many people involved in the process that you have too many “cooks in the kitchen” to be able to make a decision.

How many candidates should we have in our pipeline?

You want to strike the right balance between having enough applicants in the pipeline to recover should one or two candidates drop out, and not having so many that the process becomes too long. Much depends on the size of the company and the job description itself, but three to five serious candidates is a realistic number.

Should the hiring process be customized for different positions?

To a certain extent, yes. Many elements will be the same, like applications and interviews, but you can customize the application process and interview questions based on the job. Whoever is conducting the interview should have input. Not only will customization feel more personal and authentic to the applicant, but the interactions and answers you get will be highly relevant.

How does the hiring process impact the candidates’ experience?

Unless a candidate is already a follower of your company or they’re connected in some way, the hiring process is likely the very beginning of their experience with your organization. It sets the tone for the whole relationship, giving them their first impression of your culture and what working for the company would be like. Having a pleasant, streamlined hiring process is imperative to keeping people in the pipeline.

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Passive recruiting: What is it and how to leverage It? https://leoforce.com/blog/passive-recruiting-what-is-it-and-how-to-leverage-it/ Fri, 04 Nov 2022 23:01:45 +0000 https://leoforce.com/?p=13470 Finding qualified candidates to join your team is no doubt a challenge. In fact, 76% of hiring managers admit that attracting the right candidates is their greatest challenge. After all, you’re looking for more than just the right skills and experience – you’re searching for the right fit for your organization. Simply posting a job ...

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Finding qualified candidates to join your team is no doubt a challenge. In fact, 76% of hiring managers admit that attracting the right candidates is their greatest challenge. After all, you’re looking for more than just the right skills and experience – you’re searching for the right fit for your organization.

Simply posting a job description and waiting for the right candidate to apply doesn’t always work. You’re limited to whoever chooses to apply, regardless of whether they’re truly qualified for the role. Passive recruiting opens the door to a much bigger pool of talent, making it easier to identify candidates with specific skills or experience.

Struggling to source candidates to join your team? We’ll explain why you should invest in passive recruiting and how to get started.

What is passive recruiting?

Passive recruiting is the practice of attracting potential candidates to your business who aren’t actively looking for a job. This can include networking with other industry professionals or referrals from employees.

By adding passive recruiting to your talent acquisition strategy, you’re able to broaden your talent pool and attract qualified candidates who may not be actively looking for work but are open to new opportunities.

The benefits of passive recruitment for your organization

There are several benefits of investing in a passive recruitment strategy, including:

  • Creating a larger pool of talent to recruit from
  • Lower competition. Passive candidates are less likely to be interviewing with other businesses
  • Competitive advantage by sourcing top talent, regardless of their current work status
  • Improving your employer brand by fostering relationships with passive job seekers
  • Identifying potential candidates with a specific skill set for hard-to-fill positions

Passive recruiting strategies

Here are five ways to apply passive recruiting to your recruitment strategy.

Start a customer referral program

Good people know good people, and your employees are no different. Encourage staff to recommend family or friends that may be a good fit for the organization. Offer an incentive like a one-time bonus or an extra paid vacation day.

Engage with your existing talent pool

Use an applicant tracking system (ATS) to organize candidates for previous roles. Although some of these candidates may not have been a match for the position they were applying for, they could have the skills and experience to fill a new vacancy.

Reach out to these applicants to see if they’re still looking for work or open to a new opportunity. Tell them about the new role.

Source passive candidates through social media

Since so many people spend time on social media, it’s become an increasingly popular tool for recruitment. Using LinkedIn Recruiter, you can search passive candidates based on their job titles or skills. You can contact both active and passive candidates through InMail.

You can also use other channels like Facebook, Twitter, and Instagram to highlight your company’s culture and values. Consider engaging with prospective candidates.

Network with other industry professionals

Take advantage of industry networking events like conferences, trade shows, or meetings to connect with passive candidates. You can use a website like Eventbrite or CitySocializer to discover events happening near you. Introduce yourself, the company you represent, and any job openings to potential candidates who may be a good fit.

Use online job boards

Sites like Indeed and Workopolis allow you to search active and passive candidates based on their industry, skills, experience, and education. Once you’ve identified a potential fit, reach out to see if they’re still searching or open to a new opportunity.

Tips for recruiting passive candidates

Here are a few tips to help you successfully recruit passive candidates.

Build your employer’s brand

How potential applicants view your business matters. 75% of Americans would refuse a job with a company that has a bad reputation. Building your employer brand is one way you can improve your reputation among staff and potential job candidates.

Initiate a conversation

Start by introducing your company and the opportunity to the potential candidate and ask them to schedule a brief call to share more. If they say no, move on. They have your contact should they change their mind. Use the phone call to highlight the requirements of the role and what they need to know about the organization.

Improve your candidate experience

Create a frictionless recruitment process to keep passive candidates interested and engaged. Send the job description and benefits package to prospective applicants right after your initial phone call so the opportunity stays top of mind. Respond to questions or inquiries right away and make it easy for the candidate to apply for the role.

Highlight growth potential, perks, and benefits

A passive candidate isn’t looking for work because they already have a job. So, what perks, benefits, or opportunities can you offer that their current employer can’t? Typical motivators include:

  • Better compensation
  • More or better benefits
  • Remote or hybrid work
  • Flexible work schedule
  • Work/life balance
  • Opportunities for development

Frequently asked questions

What is meant by passive talent?

Passive talent or passive candidates are those currently employed and not actively looking for a new job. These candidates may be open to new opportunities depending on compensation, benefits, or other perks.

Are passive candidates better?

Passive candidates are typically better because they’re carefully selected based on their skills and experience with respect to your position’s role and responsibilities. Passive candidates are 120% more likely to want to make an impact in their new role and 17% less likely to need skill development.

How many candidates are passive?

70% of the global workforce are passive candidates who aren’t actively looking for work. If you’re not applying passive recruiting to your talent-sourcing strategies, this means you’re left with the remaining 30% of active job seekers. It’s a much smaller pool to source candidates from.

How do you approach a passive candidate?

There are several ways you can approach a passive candidate, including:

  • Encouraging referrals from your current workforce
  • Finding candidates in your existing talent pool
  • Sourcing new candidates through social media
  • Networking events with other industry professionals
  • Searching job boards such as Indeed and Workopolis

Take advantage of AI to attract passive candidates

Is your recruiting team taking full advantage of digital resources to find passive job candidates?

Even though 70% of the world’s workers are considered passive, it may be difficult to find candidates who match the specific skill sets and abilities that your company requires. You can tackle this challenge with Leoforce Quantum, an AI recruiting tool that can be easily integrated into your existing ATS or VMS. You’ll find qualified candidates faster while simplifying the recruiting process.

This technology also allows you to communicate with potential candidates via text, email, and chatbot in one consolidated chat board. You can communicate the skills you’re looking to obtain from an employee and answer any questions that candidates may have.

Leoforce empowers you to achieve recruitment goals, helping your team connect with passive candidates.

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8 ways HR can improve email communication for candidates https://leoforce.com/blog/8-ways-hr-can-improve-email-communication-for-candidates/ Fri, 21 Oct 2022 22:29:55 +0000 https://leoforce.com/?p=13423 Like any film, an effective email should have a beginning, middle, and end. The delivery of mail from one site to another must go without any delays. To do this, we break down each suggestion into manageable paragraphs. Here are 8 ways HR can improve email communication with candidates. Email communication fundamentals Craft a compelling ...

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Like any film, an effective email should have a beginning, middle, and end. The delivery of mail from one site to another must go without any delays. To do this, we break down each suggestion into manageable paragraphs. Here are 8 ways HR can improve email communication with candidates.

Email communication fundamentals

Craft a compelling subject line

It’s imperative that you craft a compelling subject line for your email. More than half of all email recipients evaluate the message solely based on the subject line. You want to make sure that your subject line is clear, honest, direct, and tailored to the recipient. It’s possible that you won’t find the perfect solution until you try a few other things.

Use a two-line “hook-line” to introduce the purpose of your email. This teaser provided context for the candidate and enticed them to keep reading the email.

An outstanding email for prospects will include the company name, details about the job or function, and the reference or source of this hiring.

Your email’s main body should still contain a lot of useful details. Reduce the candidate’s concerns while maintaining clarity. Link to relevant resources and make short references to save space.

In addition, the dialogue should gradually lead up to the primary purpose of the exchange.

 

Strategically structure your email

A call to action should be included in the final paragraph of the email. Say “thank you,” “show your excitement,” and “urge them to take proper actions” such as completing a form, replying to emails, setting up interviews, and submitting further documentation.

If you want to avoid confusing your potential customer, avoid using a muddled closing. Sets forth the specifics of what, how, and when the candidate’s response is expected to be made.

 

Keep it brief

Writing lengthy emails with a lot of fluff is a bad way to get your point across. Make a mental list of bullet points to help you write a clear and concise email.

If you feel the need to provide more detail in your email than is strictly necessary, you may always include relevant links or file attachments. Typically, this is data that is easily accessible elsewhere or of little significance.

To save the other person the trouble of digging through an email chain, copy and paste relevant information from previous exchanges into the current email.

Make generic email templates for use, as necessary. You may adjust them to fit your needs and save time. With practice, you may learn to strike a happy medium in your interactions with others. Get feedback from a few trusted team members on these sample documents.

 

Get personal

Unfortunately, over 70% of today’s email communication with candidates is canned and impersonal. Research shows that the open rate for personalized emails increases by a factor of six.

Instead of using shorthand phrases like “candidate” or “aspirant,” start by using their full name. Recall a conversation you had with them or highlight the qualifications that make them an ideal candidate. You may go even further by picking out specific accomplishments or events that stood out to you on their LinkedIn page.

Staring at your screen while composing an email might make you forget that real people are on the other end of the line. Someone with emotions, worries, and responsibilities of their own. Remember this and write emails that are soothing and kind. As a result, people will like you more and think of you in a positive light, as you will be seen as fair and approachable.

Automated servers that flood leads’ inboxes with spam benefit from the added credibility provided by personalization. In time, this helps others feel comfortable opening to you in conversations. This tone of the conversation is helpful when advertising for senior-level or niche positions.

 

Stick to the context

The context of an email’s writing is also quite important, and it’s important to keep the same context all throughout the email.

If you’re an HR professional, you know how crucial it is to impress a candidate via email for you to stay connected with them. Keep track of the emails that come in and make mental notes on the topics that interest you.

A professional email should not provide too many clues. It should outline the singular purpose of the meeting, from a relevant topic line through a clear call to action. You want your emails to stand out from the pile of spam that fills up job boards and inboxes of competitive firms.

 

Learn how to follow up effectively

Writing follow-up emails is a common task for recruiters. Increasing customization in this case would help build trust. Follow up with the applicant, letting them know why you haven’t heard back from them, and asking if there’s anything else you can do for them.

Many human resource managers are swamped with work and pressed for time, so it might be tempting to communicate with them via email. However, it’s easy to come out as harsh or indifferent as a human resources manager because of the variety of sensitive topics they may have to deal with. The average company sends and receives hundreds of emails every day, and it’s easy for important messages to get lost in the shuffle. The good news is that there are eight simple ways that HR may boost their email communication.

 

Get support

Human resource managers often have a wide range of skills, although writing might not be one of them. Moreover, time is not always on your side when sifting through a huge pool of applicants. You need a combination of artificial intelligence (AI) recruiting tools and specific applicant engagement solutions to help you manage your email correspondence with applicants.

 

Know when to avoid emailing

There are situations when an email, no matter how quick and easy it is, is simply not acceptable. Especially when breaking bad news and needing to show empathy, which is impossible to do by email.

Finally, remember the basics, including using legible fonts, colors, and sizes, and creating an email signature that reflects the personality of your firm. Add appropriate branding to your emails to reflect your firm’s values.

Writing quality emails has become an unsaid rule of people management. It’s not a quality that we look out for, but it sure helps to have the right skills and create an impression.

An unclear email can lead to a domino effect of errors, misinformation, and confusion. Especially as an HR professional, your emails become a representation of your virtual personality. A potential candidate can decipher the tone and voice of an establishment merely based on this first impression.

 

Frequently asked questions


What are the most effective subject lines for candidate prospecting?

Short, personal, and straight to the point with a relevant job title. It’s that simple.

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